Q. What are the quality of the herbs that you carry?
A. Nature's Sunshine is THE company who has raised the standard of natural supplements. They have been recognized for their extensive testing and uncompromising standards. I know of no finer company nore higher quality supplements.
Q. What is your return policy?
A. We give 100% price of product credit back to your credit card or what ever form of payment you used on all unopen herbs that are returned within 30 days of purchase.
Q How long will it take me to get my herbs?
A. Typically in the USA the delivery with UPS is within 3 business days. Outside the USA depends on customs. We send it 3 to 5 day air.... but people tell me it can take up to a month or more to get through customs. US Postal service can not track efficiently outside the country.
Q. Why do you discourage the use of P.O. Boxes for delivery?
A. P.O. Box deliveries typically take 2 - 3 times longer to be delivered and can not be tracked for 30 days.
Q. Why is the shipping $12?
A. Since we drop ship we can not accurately know the shipping price. We charge no mark up on our products so there is no wiggle room for taxes, credit card charge to us from authorize.net, processing fee with payquake etc. $12 is the average price.
Q. Is there a way to avoid teh flat $12 shipping?
A. Yes you can call 1-800-453-1422 and ask them to drop ship the herbs to you. You will need a customer acct number.... you can use ours 280442-5.
Q. What are the advantages of buying Herbs from your store?
A. We sell only the finest quality herbs but do so at wholesale prices to help make them affordable. Right off the bat you save 30% off retail, then if you order over $40 we, as a curteousy sign you up as a NSP member and you will be elligible for any rebates for whic you would quality.
Q. Why do you not charge full retail price?
A. We know times are rough, and whether some people will be able to afford these high quality herbs depends directly on us offering them at the lower wholesale price. Our main goal is to help others become healthy. They don't have a chance at doing so if they can't afford the supplements.